Best Practice Community Example: Scope UK

Community Part

Scope

Screenshots

EnableMe

Community Part

Scope

Screenshots

EnableMe

Register & Sign In

SSO possible for Facebook and Twitter

SSO planned for Google Accounts

Register & Sign In

Note: We value your privacy, username, posts, and comments are public, be aware of that

Note in video, not on sign up page

Register & Sign In

Welcome email from Scope Community Manager saying personal welcome

 

General sign up email?

Register & Sign In

Note: Any problems with sign up or registering, email community email

Video explanation linked

Register & Sign In

Note: Appeal for tolerance of different opinions

Community Guidelines linked

Posting

Immediately after sign up, intro post is pre-made, motivates posting after sign up (possible to skip though)

(After you sign up and log in, instead of going to the landing page, a post draft for the welcome and introductions category automatically opens up, with the subject and the message box having a draft standard text in it already. As a user you just have to adapt the text and press post.)

 

Asked to introduce yourself in video

Posting

Tagging when posting

 

To be implemented

Categories Community

Intuitive Categories

  • Say Hello & Community Updates → EM Community

  • Talk about your situation → EM Living

  • Talk about your impairment → EM Health

  • Talk about money

 

Categories

  • Community

  • Living

  • Health

Categories Community

Subcategories Talk about your impairment (EM Health)

  • Rare, invisible & undiagnosed

  • Chronic Pain & Pain Management

 

No category for undiagnosed

No category for pain management (could be good to mention somewhere, not necessarily as own subcategory)

Community Orientation

Dark and light mode available

n/a

Community Orientation

Popular tags displayed on right side

To be implemented