Super User Best Practices

Ideas for EnableMe:

• establish desirable access to exclusive spaces for very active users → e.g. specific group membership? influence on planning events, etc.?

  • Initial super users, group of Kenya and India super users on forum, Emma coordinates Kenya and are paid by Steve

  • Concrete tasks for the super users as extended team members: finding X amount of people to join and answering Y amount of questions from the translated ones
    

• offering workshops that you get access to when being a super user → EnableMe specific, trying to make them more competent users and more skilled as individual benefit at the same time

  • Second degree super users who refer people
    

• competitions with specific prizes? → only temporary but could promote initial involvement and fraction stays

  • win users through participation

  • potentially build up for super users to establish categories for winning, be part of jury, etc.?

  • build competition around activity on the community

  • India DIY project - invite the top 100 to post by themselves on the forum as part of the competition winning / feel of reach and part of the prize
    

• offering certificates for volunteering → could be combined with competition for limited certificates, would also require a way to actually track individual user participation (and could incentivize quantity over quality)

  • Relevant for students, once a first level base of super users is present (Kenya)

  • Then build up a competition / hackathon / question and answer campaign with competitive character and provide prizes and for ones interested participation volunteering certificates